Health and Safety policy

Health and Safety Policy for Removal Company Fulham

This Health and Safety policy sets out the commitment of Removal Company Fulham to safeguard the health, safety and welfare of our employees, customers, contractors and members of the public who may be affected by our moving and relocation activities.

We recognise our responsibilities under relevant health and safety legislation and industry standards, and we aim to maintain the highest practical standard of safety in all removal, packing, loading, transport and delivery operations.

Our Health and Safety Commitments

Removal Company Fulham is committed to providing a safe and healthy working environment, preventing accidents and work-related ill health, and ensuring that our services are delivered in a responsible manner throughout our operating area.

To achieve this we will:

Identify, assess and control risks arising from our removal activities.

Provide and maintain safe vehicles, tools, equipment and materials.

Ensure all team members receive appropriate health and safety training.

Consult with employees on matters affecting their health and safety.

Promote a positive safety culture based on responsibility and communication.

Review and improve this policy regularly to reflect changes in law, guidance or working practices.

Management Responsibilities

The management of Removal Company Fulham holds overall responsibility for implementing and maintaining this Health and Safety policy. Managers and supervisors are required to lead by example, promote safe working practices and ensure that this policy is communicated, understood and applied at all levels.

Management will:

Carry out and regularly review risk assessments for all core activities, including packing, lifting, loading, vehicle movements and work at customers premises.

Ensure that workers are competent to perform their tasks and are given adequate instruction, information and supervision.

Provide suitable personal protective equipment where required and ensure it is used correctly.

Investigate accidents, incidents and near misses promptly and take appropriate corrective action.

Allocate sufficient resources to support health and safety standards, including training, equipment and maintenance.

Employee Responsibilities

Every employee of Removal Company Fulham has a duty to take reasonable care for their own health and safety and that of others who may be affected by their actions or omissions.

Employees must:

Follow all safety procedures, instructions and training provided.

Use lifting techniques correctly and employ equipment designed to reduce manual handling risks.

Report hazards, defects, accidents and near misses to management without delay.

Refrain from operating vehicles or equipment for which they are not trained or authorised.

Cooperate fully with management in the implementation and continuous improvement of this policy.

Risk Assessment and Safe Systems of Work

Risk assessments are conducted for our core removal and relocation services, including domestic moves, office moves, packing, storage handling and transportation.

These assessments consider hazards such as manual handling, slips and trips, falls from height, vehicle movements, traffic routes, use of trolleys and lifting equipment, and handling of fragile or bulky items.

Suitable control measures are then implemented, which may include:

Using trolleys, lifting aids and team lifts to minimise manual handling.

Planning vehicle access, loading and unloading to avoid unnecessary reversing and congestion.

Securing loads properly in vehicles to prevent movement during transit.

Keeping work areas clear of obstructions and maintaining good housekeeping.

Providing step ladders or platforms where minor work at height is unavoidable, such as accessing high shelving.

Training and Competence

Removal Company Fulham ensures that all staff are trained to carry out their tasks safely and competently. Training is provided on induction and refreshed as necessary to reflect changes in procedures, equipment or legislation.

Training may cover:

Manual handling techniques for lifting, carrying and team handling.

Safe use of moving equipment, including trolleys, dollies and straps.

Safe driving and loading of removal vehicles.

Working safely in customers homes, offices and shared buildings.

Emergency procedures, including fire safety and accident reporting.

Vehicles, Equipment and Maintenance

Our vehicles and equipment are central to safe removal operations. We maintain them in a safe and reliable condition through regular inspection and servicing.

This includes:

Routine checks of removal vehicles, brakes, lights, securing points and tail lifts where fitted.

Inspection of moving equipment such as trolleys, ramps, straps and protective covers.

Immediate removal from service of any defective equipment until it has been repaired or replaced.

Ensuring vehicles are loaded within safe weight limits and that loads are evenly distributed and adequately secured.

Customer and Public Safety

During moves, our teams take care to protect customers, their property and members of the public from risk.

We will:

Plan access routes in and around premises to minimise obstruction and trip hazards.

Use protective coverings where appropriate to prevent damage and maintain safe walking surfaces.

Warn customers and building users of any temporary hazards during loading and unloading.

Where necessary, restrict access to areas where heavy lifting or vehicle manoeuvring is taking place.

Accident Reporting and Emergency Procedures

All accidents, injuries and near misses must be reported to management as soon as possible. Accurate records will be kept and used to identify trends and opportunities for improvement.

Emergency procedures are in place to deal with incidents such as fire, serious injury, vehicle accidents or spills. Employees are trained to follow these procedures calmly and effectively, prioritising the safety of people before property.

Monitoring, Review and Continuous Improvement

This Health and Safety policy is reviewed at regular intervals and whenever there are significant changes to our activities, working methods or applicable legislation.

We will monitor performance through inspections, feedback from staff and customers, and analysis of incident reports. Where improvements are identified, we will update our procedures, training and equipment accordingly.

By working together, Removal Company Fulham aims to deliver professional removal services while maintaining a safe and healthy environment for everyone involved.